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 Call Mon-Sat 8-5pm: 01228 674140

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Customer Service

Shipping & Delivery
We will only deliver our products to the North West, North East and Southern parts of Scotland if you require delivery to any other parts of the UK please call our office on 01228 674140. Please take a look at our DELIVERY PAGE this highlights all the postcodes that we cover.
We install all of our own buildings, both the delivery and installation is free of charge with a 50 mile radius to our office in Carlisle. Outside of this area there will be a small charge.
Privacy & Security
Harker Garden Buildings understands the importance of keeping your information safe, private and secure. Our privacy policy represents our commitment to keeping customers' details and information confidential and protected (as in accordance with the Data Protection Act of 1998).
Personal Information
When you register and use this site, you will be asked to provide certain information such as your contact details.
We use our own secure server to access your account information after you have placed an order. Our secure server software (SSL) encrypts all information you input before it is sent to us.
We reserve all rights to make changes to our Privacy Policy as we see fit. This page will immediately be updated to reflect changes as well as the reason and purpose behind them. We may also send emails to account owners and/or newsletter subscribers detailing the changes to make sure our customers are well informed of the modifications.
Cookies help us achieve our primary goal of providing you with a smooth and efficient experience when using our website. Accessing some of our pages or using some of our tools set a cookie in your browser. That cookie will serve as a memory bank that will remember how you used the website. It will for example remember the settings you chose so that those settings will automatically be selected when you visit the website again.
Returns & Replacements
All of our products are manufactured in our workshop before we deliver and install for this reason we do not offer a returns policy - Any defects or damages are to be reported within 24 hours after your building has been installed we will then arrange to come to site to repair the reported faults.
Ordering
Our order process is quite simple and unique. We accept deposits only to confirm your order with the balance to paid on the day of installation.
1.You can order on-line by choosing your required building size, options and any additional extra's then proceed to the checkout and pay with PayPal or by Bank Transfer.
2.You can phone our office to place your order on 01228 674140 and pay by card or send a cheque to Unit 8/9 Harker Garden Buildings LTD, Carlisle CA6 4DS - Made Payable to Harker Garden Buildings LTD.
You order will be accepted as soon as your method of payment has been confirmed and funds have been cleared.
Payment, Pricing & Promotions
Prices listed are in GBP and are inclusive of VAT, additional charges may apply for deliveries in certain parts of the United Kingdom.
When you register with our website we will use your email address to send out monthly promotional material, offers and avialable discounts.
Viewing Orders
You can find out the status of your order by calling our office on 01228 674140 or you can click on the footer link ORDER INFO enter you details and the most up to date information will be available.
Updating Account Information
You can update your account details at anytime, please login to your account by using the details you entered during your account creation.
Any bespoke products can not be returned once manufactured Any bespoke products can not be returned once manufactured RETURN POLICY

We do not accept returns on bespoke products once the manufacturing process has begun.

sample-banner sample-banner CUSTOMER SERVICE

We are proud to be offering excellent customer service to all of our customers.

Free Delivery On all products within 50 miles of our office at Harker CA6 4DS Free Delivery On all products within 50 miles of our office at Harker CA6 4DS FREE DELIVERY

We offer FREE DELIVERY on all our products within a 50miles radius of CA6 4DS.

Please feel free to contact us at Harker garden buildings LTD Please feel free to contact us at Harker garden buildings LTD CONTACT US ANYTIME

Please call Mon-Sat between 8am - 5pm. Tel: 01228 674140.

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