FAQs

Security

Will you keep my personal information indefinitely?

No, but securely held for around 6 months in case of order variation.

Is your site secure?

Yes our website has an ssl (secure sockets layer) certificate.

Payment

What payment methods do you accept?

You can call our office an pay over the phone using our secure payzone card reader device.

You can pay by cheque – payable to Harker Garden Buildings LTD. (Please note: your order will still be processed while the cheque is waiting to be cleared.)

You can pay with cash.

Are there any surcharges for a credit card payment?

No, we do not make or take any surcharges.

Ordering

When will my order be processed?

Usually same day, or next working day if placed in the evening, weekend or a bank holiday.

Will i get confirmation for my order?

Yes, as soon as you have placed your order with us you will receive an email containing your order details.

How can an order be placed?

You can place an order either by phone or you can come into our office in Carlisle.

Have you got more questions?

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